We ship across India and internationally. Orders are processed within 2 business days. Shipping options include Express (3–5 days in India), Standard (8–10 days in India), and International (15–20 days). A tracking link will be provided once shipped. Ensure your address is correct; we are not liable for delays due to incorrect information. For lost or damaged packages, contact Customer Support.
Returns are accepted only for damaged items, within 2 days of receipt, with photos. Refunds are processed within 5–7 business days. Customized items are non-returnable unless damaged. Contact us at support@theframegram.com for assistance.